Store Pickup: Free*

For orders under $100.00, a fixed fee of $10.00 will apply.

Return: A $10 fee will be deducted from your refund for returned items.

When returning your order, please keep in mind that all items must be at regular price, new, unused, unworn, and unchanged, with all original tags and packaging intact.

You have 30 days to return your purchases to us.

Also, please note the following:

• Used items: We are unable to accept returns of used items.

• To maintain fairness and adhere to hygiene standards, we can only process returns or exchanges for new, unworn, unchanged items with no signs of wear, with all original tags and packaging intact.

• We understand the need to try on your new shoes to ensure they fit, but please make sure to try them on indoors.

• If your shoes show signs of wear, they cannot be returned.

• Sale items: Items purchased on sale are considered final sale and are not eligible for a refund. This includes promotional items, items purchased during sale events, or items purchased using discount codes or special offers. However, we understand the importance of finding the perfect fit, which is why, depending on availability, we may be able to offer size exchanges for sale items. Please note that shipping fees will apply in this case.

• Food and nutritional items: For health and safety reasons, we cannot accept returns of nutritional items.

• If there is an issue with your product, you may be entitled to a manufacturer's warranty.

• Hydration devices such as water bottles, packs, handbags, and flasks: For health and hygiene reasons, we cannot accept returns of such hydration devices.

• Some personal items, including insoles, underwear, and briefs: For health and hygiene reasons, we cannot accept returns of these items. If there is an issue with your product, you may be entitled to a manufacturer's warranty.

• Electronics and other devices: We do not accept returns of electronic devices or devices, including but not limited to.

• In-store and pickup orders: In-store purchases or orders placed for pickup are not eligible for free return shipping. Instead, we ask you to return your items directly to the store where they were purchased.

• One pair of shoes per order: If you are returning multiple pairs from one order, you will be responsible for the return shipping costs for the additional shoes ordered.

Return: A $10 fee will be deducted from your refund for returned items.

Please email enligne@boutiqueendurance.ca for all return requests and/or information.

Here is the Canada Post return label, any return not meeting the above criteria may be refused.

https://www.canadapost-postescanada.ca/pr-rc/en/get-return-label/details?id=PR413314

We accept VISA and MasterCard. All payments are made through our secure website. Charges will appear on your statement as "Endurance Store".

At any time, you can cancel your order before your item is shipped by our services.

For any questions: enligne@boutiqueendurance.ca

Taxes will be applied at checkout. All prices on the website are excluding taxes.

Coupons and promotions cannot be combined with products on sale, we reserve the right to cancel an order if this point is not respected.